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Courier Delivery Policy
Standard delivery on all purchases
We are committed to getting your order delivered as fast, efficiently and as safely as possible. The following contains some useful information regarding our delivery service.
Standard Delivery Information
Our standard delivery refers to deliveries within most of mainland United Kingdom using our national carriers.
Surcharge areas are detailed below – please note all surchargeable areas may incur an extended lead time by a further 2-5 working days and certain items may not be deliverable at all to these areas and cannot be purchased online. For more details please contact us on +44 (0)1623 651102
Scotland and Islands
You will be contacted after the order has been placed for surcharge payment.
The delivery time is 2-3 days. The following Scotland postcodes have a surcharge of £15.00 (BarbeSkew II) or £25.00 (Large Charcoal or Large Gas)
Highlands : PA, PH, IV, KW, AB (AB10,11,12,15,16,24,25,PH1-11,PA1-19 have no surcharge)
Isle Of Wight Surcharges:
The following postcodes have a surcharge of £5.00
Northern Ireland Surcharges:
For BT Postcodes the delivery time is 2-3 days. There is a surcharge of £23.00 (BarbeSkew II) or £30.00 (Large Charcoal or Large Gas) – these surcharges will not be applied during checkout and you will be contacted after the order has been placed for surcharge payment.
Eire / Isle of Man Surcharges:
Here the delivery time is 3-5 days. There is a surcharge of £30.00 (BarbeSkew II) or £38.00 (Large Charcoal or Large Gas) – these surcharges will not be applied during checkout and you will be contacted after the order has been placed for surcharge payment.
Saturday Delivery and Timed Delivery
We offer Saturday deliveries and timed deliveries on all of our products for mainland Britain (excluding the Highlands) at an additional charge. These delivery options are only available by contacting us on +44 (0)1623 651102
– Saturday Delivery surcharge: £25.00
– Weekday before 9am : £25.00
– Weekday before 10:30am : £18.00
– Weekday before midday : £10.00
EU Destinations Outside of the UK and Eire
We can deliver to all EU Destinations via our efficient delivery service
For all destinations outside of the UK and Eire, a shipping surcharge of £85.00 applies, in addition to the £25.95 standard delivery charge, should you wish, for example, to have your New BarbeSkew delivered to France, Bulgaria or Cyprus, our delivery charge would be £110.95, and the same figure applies to all other EEC destinations, except the UK and Eire as stated above.
On receipt of your email we will take a manual payment of your credit card details and then check to see whether there are any surcharges re delivery (eg; if your address is outside the UK mainlands) and if so we will contact you to authorise these surcharges. We will then send you confirmation via email that the payment has been taken. The next step is to contact you to arrange a mutually convenient date for delivery. We will send you in the post the original paid invoice together with your payment slip for your safe-keeping.
If you miss the delivery of your order, then the delivery company will leave you a card. If you do not call them to rearrange another date then they will automatically redeliver the next working day.
All delivery times quoted on the product pages and on our web site are Estimated Delivery times only and cannot be guaranteed.
All Prices Quoted are in GBP UK Pounds Sterling